Returns & Exchanges
At Classic, we stand behind the quality of our gourmet food products and offer a 14-day return window for items that arrive damaged or incorrect. Due to the perishable nature of our inventory, we cannot accept returns on opened food items or change-of-mind purchases.
Contact Support
Email our customer service team within 14 days of delivery with your order number and a brief explanation of the issue.
Submit Documentation
Attach clear photographs of the damaged product or incorrect item along with the original shipping label for verification.
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number and instructions for disposal or return.
Refund Processing
Once your claim is approved, a full refund or replacement will be processed within 3-5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing